Privacy Policy

Last Updated: 27 Nov 2025
Purposeful Coaching

Purposeful Coaching (“we,” “our,” “us”) is committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, engage with our services, or communicate with us.

By using this website or providing your information, you consent to the practices described in this Policy.

1. Information We Collect

We may collect the following types of personal information:

1.1 Information You Provide Directly

• Name

• Email address

• Phone number

• Billing or payment details (processed securely by third-party providers)

• Details submitted through forms

• Coaching-related information voluntarily shared during consultations or sessions

• Messages or communication sent via email, WhatsApp, or contact forms

1.2 Information Collected Automatically

When you browse our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages viewed

• Time spent on the Site

• Cookies and tracking data (see section 7)

1.3 Information from Third Parties

We may receive data from:

• Payment processors

• Email marketing platforms (e.g., Mailchimp, MailerLite)

• Scheduling tools (e.g., Calendly)

• Social media platforms when you interact with our content

2. How We Use Your Information

We use your personal data for the following purposes:

2.1 Service Delivery

• To provide coaching services

• To respond to enquiries

• To deliver digital products, resources, or programs

• To schedule sessions or consultations

2.2 Communication

• Sending confirmations, reminders, and updates

• Providing newsletters, mindset tools, or promotional content

• Responding to customer service requests

2.3 Business Operations

• Internal record keeping

• Website optimization and analytics

• Improving client experience

• Compliance with legal obligations

2.4 Coaching-Related Use

Any personal information shared during coaching is:

• Strictly confidential

• Never sold, shared, or used for training without explicit permission

3. Legal Basis for Processing (POPIA + GDPR Principles)

We process your data on the following grounds:

• Your consent (e.g., signing up for newsletters, filling in forms)

• Contractual necessity (e.g., booking or receiving coaching services)

• Legitimate interest (e.g., improving our services, website analytics)

• Legal obligation (e.g., tax or invoice retention)

You may withdraw your consent at any time by contacting us.

4. How We Store & Protect Your Information

We take security seriously and implement reasonable technical and organizational measures to protect your data, including:

• Secure encrypted website (HTTPS)

• Access controls and password protection

• Secure storage on GDPR- and POPIA-compliant platforms

• Regular updates and system maintenance

Despite our efforts, no data transmission over the internet can be guaranteed 100% secure. You use the Site at your own risk.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share data only with trusted third parties who assist in delivering services, such as:

• Payment processors (PayFast, Stripe, PayPal, etc.)

• Email marketing providers

• Scheduling platforms

• Cloud storage or hosting providers

• Legal or regulatory authorities when required

All third parties are required to maintain confidentiality and comply with data protection laws.

6. Your Rights

Depending on local regulations, you may have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion (“right to be forgotten”)

• Object to processing

• Withdraw consent

• Request a copy of your data

• Lodge a complaint with the Information Regulator (South Africa)

To exercise any of these rights, contact us at:
gayle@purposefulcoaching.co.za

7. Cookies & Tracking Technologies

We use cookies to:

• Improve website functionality

• Analyze traffic and usage patterns

• Save your preferences

• Deliver relevant content or advertising (if applicable)

You can disable cookies through your browser settings, but some features may not function properly.

8. Email Marketing

When you subscribe to our mailing list, you consent to receiving:

• Inspirational content

• Coaching tools

• Announcements

• Promotions or offers

• Updates about Purposeful Coaching

You may unsubscribe at any time using the link in every email.

9. Payment Information

We do not store full credit card information.

Payments are securely processed by third-party providers who adhere to industry standards (PCI-DSS compliance).

10. Coaching Confidentiality

All coaching conversations—whether via Zoom, phone, WhatsApp, or in person—are confidential.
Your information will never be disclosed unless:

• Required by law

• You pose a threat to yourself or others

• You provide written permission to share information

11. Children’s Privacy

This website and coaching services are not intended for individuals under the age of 18 unless parental consent is provided.

We do not knowingly collect personal information from minors.

12. External Links

Our website may contain links to third-party websites.
We are not responsible for:

• Their content

• Their privacy practices

• Any data they collect

You access such websites at your own discretion.

13. Changes to This Policy

Purposeful Coaching may update this Privacy Policy as needed.
Updated versions will be posted on this page with a revised “Last Updated” date.

14. Contact Information

For questions or privacy-related requests, please contact:

gayle@purposefulcoaching.co.za
www.purposefulcoaching.co.za
4 Pagoda Place
Fourways Gardens Estate
Phase 2
Fourways 
2191